Frequently asked questions
Where is my order completed?
Payment, delivery and ordering take place in our existing shop on DietPharmaPlus.com.
Which countries are served?
Delivery countries, shipping charges and payment methods are shown in the existing checkout. Check before ordering.
Are all products vegan?
No. Composition differs by product. Check full labelling, including capsule or softgel shells. Ask before purchase if this matters to you.
Where are full ingredients and allergens?
The listed constituents are an overview, not a complete ingredient list. Contact us or check the full labelling before purchase for ingredients, allergens and product-specific notes.
What does the unit count mean?
Units are not automatically daily servings. For example, 120 gummies at four per serving provide 30 servings. Follow the specific directions.
How do returns work?
Eligible EU consumers generally have a 14-day withdrawal right. Exceptions may apply to unsealed goods unsuitable for return for health or hygiene reasons. Statutory rights for defective goods remain. Contact us for return arrangements.
Do you recommend intake for symptoms?
Food supplements are not medicines. If pregnant, breastfeeding, taking medication, living with a medical condition or unsure, seek medical or pharmaceutical advice before use.
Why is some information under review?
When public quantities or directions are unclear, we verify them. The affected product cannot be ordered here in the meantime. We do not change quantities based on assumptions.